Working at the law school, I get called on from time to time
to act as an “expert” for interviews with various news media. Usually the
questions deal with criminal law, law enforcement, and prosecution issues.
Sometimes I can help the media understand various issues, not because I am an “expert,”
but because I have had sufficient experience with those issues to be able to
figure out what is probably going on in most of the situations.
I gave an interview the other day on an issue that I
considered a “tempest in a teacup.” There was a law enforcement investigation
into a minor crime which resulted in the suspect being not only exonerated but
proven innocent beyond a reasonable doubt. So what was the big deal? Unfortunately, however, the suspect
was a local celebrity and somebody gave an anonymous tip to the media.
The media had focused in on a tape recorded interview given
by the suspect and wanted to know if the officer had violated the suspect’s
rights or otherwise done anything wrong. My answer was that, aside from being
impolite, the officer had done nothing legally or morally wrong. What I saw
wrong with the interview was the interview technique used by the officer.
The officer started the interview off by telling the suspect
he was guilty, telling him they had an ironclad case against him, and calling
on him to confess. When the suspect started denying the crime, the officer cut
him off and went back to telling him how guilty he was. Then the officer gave
the suspect an excuse for having committed the crime and tried to get him to
adopt that excuse as a reason he did it. The only problem was, he was innocent
and he didn’t do it. He gave the officer his whereabouts (he was at a
restaurant when the crime occurred), and when the officers went and interviewed
the restaurant personnel, they supported the alibi. He also gave other
corroborative evidence which, when checked out, proved true; and he asked if
they had any kind of surveillance footage. At the time of the interview, they
didn’t have surveillance footage, but when they did pull the footage it
established that the suspect wasn’t at the scene of the crime.
As I said earlier, a tempest in a teacup. The officer took a complaint, made an investigation, and ultimately cleared the suspect. The only problem was the officer could have been more polite. But the situation got me to thinking about the type of interview technique the officer used. It's used by many law enforcement agencies, but I don't like it. Here's why:
It looked to me like the officer was using what is called
the Reid Interrogation Technique, a nine step technique for corkscrewing
confessions out of people. I thought I could see the first three steps being
deployed, but I didn’t see any evidence of the next six steps. I can’t say for
sure that the officer was using the Reid Technique because each step of the
nine steps of the Reid Technique is an interrogation technique that predates
Reid. Reid simply took the various techniques, put them together, and made a
system out of what had previously been ad hoc hit-or-miss tactics sometimes
used by interviewers.
I don’t like the Reid Technique because I think it is based
on a flawed premise. It presupposes the suspect is guilty and its objective is
to get him to confess. I think a better presupposition is something like: The
suspect may be guilty and my objective is to find out if he is.
Suspects can be browbeaten into false confessions. I have
seen it happen. When I was a public defender, I had a client who loudly
proclaimed his innocence and told me he there was no way he was pleading
guilty. “Fine,” I said, “We’ll go to trial.” The morning of trial I spoke with
the complaining witness, and I was not impressed with his veracity. I went back
to the holding cell to discuss the case with my client, and our chief investigator
was in the cell with him. They were in the middle of a conversation, and the
investigator wasn’t being very polite. I stood there with my mouth open as my
client, crying like a baby, said he was guilty and was ready to plead guilty. I
found my voice. “Wait just a damn minute here. You’ve been telling me you’re
innocent and you want a trial. I’m ready to give you your trial today. What do
you mean telling me you want to plead guilty?” My language may have been a
little spicier than that. He assured me he wanted to plead guilty. “Okay,” I
said, “It’s your decision. I’ll go talk to the state attorney.” I went into the
courtroom and approached the state attorney and asked him about a plea in the
case. “No,” he said, “I’ve dropped the charges. I don’t believe the complaining
witness.”
When I wrote Prosecution Principles I suggested a method for
interrogating suspects that is a little more labor-intensive than the Reid
Technique, but I think it’s based on a much better premise. Here’s what I said:
Three Types of Questioning. There are many types of questioning aimed at
many different objectives, but we need concern ourselves with only three–the
interview, the interrogation, and the examination. Interviews and
interrogations occur outside the courtroom, usually in anticipation of some
court action, and examinations occur inside the courtroom in support of a court
action. Interviews and interrogations do not necessarily have to be given under
oath, but examinations are almost always conducted with the witness under oath.
In interviews and interrogations, the examiner is also the audience, and the
examiner seeks to discover information from the witness. In an examination the
examiner should already know the witness’s information, and the objective is to
disclose the information to the audience, either judge or jury. An interview
presupposes a cooperative witness, while an interrogation presupposes the
witness to be uncooperative. An examination presupposes some sort of legal
compulsion to answer, usually in the form of a subpoena.
The Interview. The interview of a friendly witness presents
the examiner with a relatively easy job. The witness willingly discloses the
necessary information, if only the examiner can ask the right questions. Too
often examiners can fall victim to tunnel vision, focusing too closely on
issues too narrowly defined. A good interview technique is to simply say, “I
want you to tell me what happened. Just start at the beginning and go to the
end, and don’t leave anything out in the middle.” Listen and take notes for
follow-up questions. After the witness has disgorged his information, follow up
with specific questions. Do not fear going “outside the crime scene tape,”
asking questions on any peripheral areas that may be of interest. Do not
neglect the witness’s background. Establish the precise nature of any
relationships among the principles to the incident. You must be very careful
with the facts presupposed in your questions. The witness, wanting to
cooperate, may accept presuppositions which are untrue, to the detriment of the
truth-seeking process. In one long-forgotten murder case a young assistant
public defender [yours truly] got each of the witnesses to say on interview
that the victim “ran up on” the defendant’s knife. He went to trial confident
that he could prove the victim committed the functional equivalent of suicide
by impaling himself on the defendant’s knife. He was bitterly disappointed when
none of the witnesses testified to that “fact” at trial. In re-evaluating his
performance, the young attorney realized that when he interviewed the
witnesses, they simply tried to be helpful by accepting his preconceived notion
of what had happened. Had he more carefully tried to keep from telegraphing his
preconceptions, he would not have deceived himself. In addition to being
careful with the presuppositions of the question, you should also be expansive
with the presumed field of answers, using the least restrictive prescribed form
for the answer.
The Interrogation. Where an interview is an exercise in
education, an interrogation is an exercise in extraction. Many examiners
approach the interrogation of a suspect with the objective of extracting a
confession. This is a capital mistake, as the suspect may be innocent. The
examiner should approach the suspect interrogation with the same objective as
any other form of questioning–to extract the truth. You are more likely to
achieve the truth if you do not try to impose your preconceptions about the
truth upon the witness. The interrogation presents this conundrum–-although the
examiner must still be careful with the facts presupposed in the question, lack
of cooperation from the witness demands that the examiner narrow the presumed
field of answers and adopt a more coercive prescribed form. How can a witness
be coerced into telling the truth without resort to torture?
A certain amount of
coerciveness comes simply from your position as a prosecutor, a law enforcement
officer, and an officer of the court. The authority inherent in that position
exerts a more or less subtle psychological pressure to come forward with the
truth. Beyond that, the witness’s desire to appear helpful, inherent in any
questioning situation, gives a subtle push toward cooperation. Finally, once
the witness begins to cooperate by answering questions, the witness’s aversion
to being thought dishonest exerts pressure.
The witness will
appear dishonest in one of three ways–-either the testimony will be illogical,
internally inconsistent, or incompatible with other evidence. As the witness’s
testimony becomes illogical, confront the witness with that illogical and ask
that it be reconciled. As the witness attempts to reconcile the illogic, she
will either give up the truth or become more illogical. The more illogical the
witness becomes, the more ridiculous she looks. The more ridiculous she looks,
the greater will be the pressure to tell the truth. As the witness begins to
try to repair her credibility, she will begin to make statements at variance
with what she has already told you. Confront her with these inconsistencies. As
she attempts to repair these inconsistencies, she will either become more inconsistent
or more truthful. The witness will also become inconsistent with other known
facts. As these inconsistencies arise, contradict her with them. Do not let the
witness know what you already know unless and until the witness tells you
something at variance with what you already know. Not knowing how much you know
and not wanting to be gainsaid on other statements, the witness will either
come around to telling the truth, or completely destroy her credibility, or
shut down completely and refuse to give further information. Patience is if
paramount importance. The less impatient you appear, the less hostile you are
as you point out the problems with the witness’s testimony, the longer the
witness will talk before shutting down completely. [Something I used to tell
officers when they were disappointed that a suspect hadn’t confessed: “A
horrendous lie is just as good as a confession; sometimes even better.”]
Quintilian’s Corkscrew. Most people try to be truthful most of the
time. Rather than lying, many witnesses will simply become incredibly
uncooperative in giving forth the information. They will deploy every available
evasive technique in their efforts to prevent you from getting the information
you want. The ancient Roman rhetorician Quintilian had this to say about
corkscrewing the truth out of a reluctant witness:
“With the witness
who is going to tell the truth with reluctance, the prime success for the
interrogator is to extort from him what he did not want to say. This can only
be done by questioning which starts a long way from the point. He will then
give answers which he does not think harm the Cause; later on, he will be led
from a number of admissions to the point when he cannot deny what he does not
want to say.” [Quintilian, The Orator’s Education, 5.7.17, Trans. Donald A.
Russell, Harvard University Press, Cambridge, Massachusetts, 2001. p. 343.
Beginning with
small, innocuous admissions, the examiner builds on those admissions to larger
ones. By the time the witness has made all the preliminary admissions, he will
have locked himself into making the targeted admissions.
I recently
learned that a system which is very similar to my recommendations is being
taught as the PEACE Model of Investigative Interviewing. It is supposed to be
the interview model used by law enforcement in the United Kingdom. If I were
the head of a law enforcement agency, I believe I would be inclined towards
having my investigators trained in the PEACE Model rather than in the Reid
Technique. At least one up side of the PEACE Model is that when the news media
listen to the tape recordings of an entire interview, they won’t be criticizing
the officers for being rude. Which reminds me. If I'm not mistaken, one thing that the Reid Technique
teaches is that you don’t turn on the tape recorder until the final stages of
the interrogation when you are ready to memorialize the suspect’s confession.